LEADER INSIGHTS

GS Insights is a platform where our leaders share their thoughts and expertise on the latest industry news and trends. Whether it's about digital transformation, sustainability, innovation, or customer experience, you can find valuable insights and best practices from our experts. Join us as we explore the challenges and opportunities facing businesses today and tomorrow.

Discover our latest insights


All posts

Why Offshoring Fails for Small Companies: Recommendations

Offshoring can offer many benefits for businesses, such as cost reduction, access to talent, and market expansion. However, offshoring is not a one-size-fits-all solution, and it can pose significant challenges and risks for small companies.

Small companies that want to offshore successfully should consider the following recommendations:

 

Conduct research

Conduct thorough research and due diligence before choosing an offshore partner or location. Evaluate the potential benefits and risks of offshoring for your specific business goals, processes, and customers. Choose a partner or location that matches your culture, values, and standards.

 

Establish clear expectations and communication

Establish clear expectations and communication channels with the offshore team. Define the roles, responsibilities, and deliverables of each party. Use effective tools and methods to communicate regularly, clearly, and respectfully. Provide constructive feedback and recognition.

 

Allocate resources for training and development

Invest in training and development of the offshore team. Provide adequate resources and support to help the offshore team learn and grow. Foster trust and loyalty by involving them in decision making and problem solving. Encourage creativity and innovation.

 

It is not impossible for small companies to offshore. In fact, it is encouraged as companies this size may benefit from like-minded offshoring companies as the latter is able to consolidate resources to benefit its clients.

The biggest deal breaker in offshoring is cultural mismatch. It is important to look for a company that not only matches your culture but is also able to bridge cultural gaps through training and ongoing support.

Lastly, an offshoring partner that listens and works out issues is important for small companies. The issues and challenges faced by smaller companies are unique from larger conglomerates, so it is important to look for a partner that understands your situation, able to relate to your challenges and works solutions through with you.

 

Our Vision

Our vision is to become the preferred partner for similarly-sized institutions that share our values and vision, and that seek high-quality business consultancy and outsourcing solutions. We leverage our network of experts and talents, as well as our comprehensive suite of solutions and services, to tailor them to the specific needs of our clients.


We have crafted a medium-term plan, entitled Vision 2027. You may read more about the plan through the link below.

Our Capabilities


We are committed to providing high-quality solutions for our clients across various industries. Our team of experts has the skills, experience and knowledge to deliver innovative and customised services that meet your specific needs.

Our teams onshore and offshore are ready to provide the expertise needed to get your business up and running.

Discover our capabilities